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member retention rate
of customer service issues are resolved on the first call
of claims are processed within 16.1 working days
Finding care. Where you are.
With our constantly growing network of more than 20,000 doctors, hundreds of hospitals, and more than 600 employees, you’re always taken care of. It’s fast and easy to find a doctor you trust.
And when you’re miles from home, you’re covered with Assist America.
Be Your Best
Beyond great coverage, we also want to help you take charge of your health.
Use Rally, our easy-to-use digital health experience to improve your health in small ways.
Stay up-to-date with health info and resources through our blog and social media.
We’re always here for you.
After you become a member, we’ll call to help you make the most of your plan and guide you through finding services. And with Your Health Alliance, you have instant access to helpful tools and your plan benefits and claims.